Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money

We had the outside of our house painted last year and we are still waiting for 5 Star to come back and finish a piece of trim that they missed. The guy I worked with came to give me an estimate and told me that he had two permanent experienced teams that have been with him for a while and would do an excellent job.

Fast forward, the team shows up and they are sub-contracted because his other 2 teams were painting other houses. The team he had was a mish mash workforce of transient people who may or may not have ever painted.

They got paint on a lot of things included my brand new Weber Grill which they did not cover before painting. I felt mis-led and decieved by Brian and would never use this outfit again.

Product or Service Mentioned: Five Star Painting House Painting.

Reason of review: Not as described.

Monetary Loss: $400.

Preferred solution: Let the company propose a solution.

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