Five Star Painting - Refusing to Honor Warranty

5 of 21 Five Star Painting reviews

Too many problems to list them all, but the bigger issues were:

1. Sticking to their own schedule.

2. Fulfilling their own Scope of Work (our contract).

3. Attention to detail -- very lacking.

But the last straw came today (10/28/2016) when the franchise owner of Five Star Painting of New Port Richey (New Port Richey, FL) told me he didn't see a problem with clearly bubbled paint, and essentially refused to honor his warranty of 24 months. He proceeded to accost me about poor reviews I gave his company and said that I lied about his business. At that point I asked him to leave. I'm including pics of the bubbled areas.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Price Affordability
Value for money
Customer service
Advertised vs Delivered
Product or Service Quality
Staff
Reliability
Diversity of Products or Services
Warranty
More

  • What I liked
      No items
  • What I disliked
    • Very dissapointed
    • Failed to honor warranty
    • Not honoring warranty

Reason of review:
Warranty issue
Preferred solution:
Deliver product or service ordered
Product or service
Five Star Painting Of New Port Richey Warranty
Review category
Home Construction and Repair
review #945311

Author wants to be contacted by the company. Learn more

Had an experience with Five Star Painting? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
5 of 21 Five Star Painting reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Five Star Painting. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Five Star Painting.
Filing a new complaint about
×